Slideshow Help for a New Videobox user

Hi all,
So we are using videobox on a new wordpress site I spun up on AWS Lightsail, The issue is that on mobile devices the video slideshow on the landing page won’t play (or even display a play option) at all.

 We have the videos stored in cloudinary and they play on the posts both on computer and mobile just fine but need to figure out either how to get the videos to play on mobile OR how to remove that slideshow on mobile only..?

Any advice would be hugely helpful!!!


Hi, Brad

I checked your website on mobile and the slider displays and plays fine on my end. If you still encounter this issue, please open a support ticket here: